Remote Booking Specialist: Travel & Client Support

Remote Careers; Santa Clara (CA); Remote; USD 42,000 - 66,000; Full time

Job summary

Remote Careers is seeking a Booking Agent to assist clients with reservations and provide professional support throughout the booking journey. The role emphasizes attention to detail, travel planning support, and high-quality customer service in a remote work setting.

The ideal candidate enjoys working with people, communicates effectively, and can manage multiple bookings while adhering to company standards. This remote position offers structured onboarding and ongoing professional development.

Qualifications

• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently in a remote environment.
• Comfortable using online systems and digital communication tools.
• Reliable internet connection and personal computer required.
• Prior customer service, hospitality, or administrative experience preferred but not required.

Responsibilities

• Assist clients with reservation requests and booking coordination.
• Provide information regarding travel options, accommodations, transportation, and itineraries.
• Maintain accurate client records and booking details.
• Communicate professionally with clients and travel suppliers.
• Support customers before, during, and after the booking process.
• Follow company procedures and service standards.

Skills

Customer service

Communication

Organization

Time management

Remote work

Digital tools

Internet & PC readiness

Experience in hospitality/customer ops

Job description

Remote Careers is seeking a Booking Agent to assist clients with reservations and provide professional support throughout the booking journey. The role emphasizes attention to detail, travel planning support, and high-quality customer service in a remote work setting.

The ideal candidate enjoys working with people, communicates effectively, and can manage multiple bookings while adhering to company standards. This remote position offers structured onboarding and ongoing professional development.