Remote Bodily Injury Claims Specialist

Auto-Owners Insurance; Florence (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Pension plan

Bonus programs

Paid time off

Job summary

Auto-Owners Insurance is seeking a Bodily Injury Claims Representative to join our claims team in the United States. After training, you may have the flexibility of a work-from-home schedule defined by leadership, with in-person onboarding as needed.

Responsibilities include adjusting loss, evaluating coverage, and negotiating settlements while delivering outstanding customer service to agents and insureds.

Qualifications

• A minimum of three years of insurance claims related experience.
• The ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision.
• The ability to effectively understand, interpret and communicate policy language.

Responsibilities

• Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss.
• Follow claims handling procedures and participate in claim negotiations and settlements.
• Deliver a high level of customer service to our agents, insureds, and others.
• Devise alternative approaches to provide appropriate service, dependent upon the circumstances.
• Meet with people involved with claims, sometimes outside of our office environment.
• Handle investigations by telephone, email, mail, and on-site investigations.
• Maintain appropriate adjuster’s license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute.
• Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials.
• Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule.
• Assist in the evaluation and selection of outside counsel.
• Maintain punctual attendance according to an assigned work schedule at a Company approved work location.

Skills

Insurance claims experience

Investigation skills

Policy language interpretation

Job description

Auto-Owners Insurance is seeking a Bodily Injury Claims Representative to join our claims team in the United States. After training, you may have the flexibility of a work-from-home schedule defined by leadership, with in-person onboarding as needed.

Responsibilities include adjusting loss, evaluating coverage, and negotiating settlements while delivering outstanding customer service to agents and insureds.