Remote Billing Implementation Specialist

ESO; United States; Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health plans (medical, dental, vision)

PTO 20 days + 12 holidays

401(k) with company match

Telemedicine

FSA/HSA/DCA savings accounts

Employee Assistance Program (EAP)

Wellness reimbursement

Life/disability insurance & other ben​

Parental leave & flexible return-to-w​

Casual office environment and snacks

Job summary

ESO is seeking an Implementation Consultant for Logis Billing to lead end-to-end setups for agencies and billing companies, from kickoff to go-live and clean handoff to support.

You will configure billing payers, fee schedules, codes, and remittance rules, train client staff, and stay with them through their first billing cycles to ensure timely payments.

This remote US role emphasizes repeatable processes, risk management, and clear handoffs to Customer Success.

Responsibilities

• Own a set of Logis Billing implementations from kickoff to handoff, each on a dated plan in the project management platform with health, risks, and next steps current every week.
• Run discovery: how the customer bills today, their payers, fee schedules, codes, clearinghouse, and reports.
• Raise risks early to your team lead, and to the customer, with a plan to recover.
• Configure Logis Billing to the configuration standards: payers, fee schedules, codes, claim rules, clearinghouse enrollment, and remittance and posting.
• Plan and check data conversions, so open balances and history arrive correct.
• Run the user acceptance test (UAT) checklist with the customer and get sign-off before go-live.
• Train the customer's billers and office staff on the workflows they will use every day.
• Stay with the customer through their first billing cycles until claims and payments are flowing.
• Hand off cleanly: Logis Billing support in Customer Care owns tickets, and Customer Success owns the relationship.

Tools

Logis Billing

Job description

ESO is seeking an Implementation Consultant for Logis Billing to lead end-to-end setups for agencies and billing companies, from kickoff to go-live and clean handoff to support.

You will configure billing payers, fee schedules, codes, and remittance rules, train client staff, and stay with them through their first billing cycles to ensure timely payments.

This remote US role emphasizes repeatable processes, risk management, and clear handoffs to Customer Success.