Remote Bilingual UM Coordinator (English/Spanish)

CarePlus Health Plans; Ohio; Remote; USD 40,000 - 52,300; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Job summary

A healthcare organization in Ohio is seeking a Bilingual Telephonic UM Coordinator to support non-clinical operations. The ideal candidate must have bilingual skills in English and Spanish, along with administrative and healthcare experience. The position offers a competitive salary and requires availability during business hours, with occasional evenings and weekends. Join us to make an impactful contribution to healthcare delivery.

Qualifications

• Bilingual must speak, read, and write in English and Spanish without assistance.
• 1+ years of administrative support experience.
• 1+ years of healthcare experience.
• 1+ years of telephonic customer service experience.
• Monday-Friday 8am-5pm EST availability with potential for nights and weekends.

Responsibilities

• Receive calls from providers and arrange safe facility discharges.
• Support UM Nurses with discharge orders and documentation.
• Document calls and requests while searching Medicare and Medicaid guidelines.

Skills

Bilingual English/Spanish

Administrative support experience

Healthcare experience

Telephonic Customer Service experience

Working knowledge of Microsoft Word, Excel, and Outlook

Job description

A healthcare organization in Ohio is seeking a Bilingual Telephonic UM Coordinator to support non-clinical operations. The ideal candidate must have bilingual skills in English and Spanish, along with administrative and healthcare experience. The position offers a competitive salary and requires availability during business hours, with occasional evenings and weekends. Join us to make an impactful contribution to healthcare delivery.