Remote Bilingual Spanish Customer Support Specialist

Frontline Call Center; Athens (GA); Remote; USD 17,000 - 24,000; Full time

Job summary

Frontline Group is seeking a Remote Bilingual Spanish/English Customer Service Representative to support individuals by connecting them to emergency shelter and resources. This is a full-time, temporary role with a pay rate of $15.00/hour for bilingual Spanish speakers, and it is 100% remote from designated states.

Ideal candidates have call center or customer service experience, strong reliability for orientation and training, and the ability to work from a Windows 11 PC with Ethernet

Qualifications

• Fluent bilingual Spanish/English (spoken and written).
• Call center or customer service experience.
• Remote work experience is a plus.
• Reliable: 100% attendance required for orientation and training.

Responsibilities

• Provide support connecting people to emergency shelter and resources.
• Assist customers in bilingual English/Spanish and document interactions.
• Follow orientation and training with 100% attendance and meet equipment requirements.

Skills

Bilingual Spanish/English

Call center experience

Remote work experience

Attendance reliability

Job description

Frontline Group is seeking a Remote Bilingual Spanish/English Customer Service Representative to support individuals by connecting them to emergency shelter and resources. This is a full-time, temporary role with a pay rate of $15.00/hour for bilingual Spanish speakers, and it is 100% remote from designated states.

Ideal candidates have call center or customer service experience, strong reliability for orientation and training, and the ability to work from a Windows 11 PC with Ethernet