Remote Bilingual Legal Assistant

Hire Latam LLC; United States; Remote; USD 18.000 - 21.000; Vollzeit

Benefits dieser Stelle

Performance bonuses

100% remote

Zusammenfassung

HireLatam is seeking a remote bilingual Legal Assistant to support a US-based personal injury law firm. You will act as a true client advocate for Spanish-speaking clients, manage end-to-end case workflows, and handle medical records and deadlines.

This full-time role offers 40 hours per week (Mon-Fri, CST) with performance-based bonuses and a fully remote setup from Latin America. Fluency in English and Spanish is required, with strong organizational skills.

Qualifikationen

• Fluent in English and Spanish, written and spoken.
• Exceptional organization and ability to prioritize tight deadlines.
• Proficient with Microsoft Office and Adobe Acrobat.

Aufgaben

• Serve as the primary liaison for Spanish-speaking clients, providing case status updates and routine check-ins.
• Manage inbound client inquiries via phone, email, and portals.
• Draft and format legal documents in English and Spanish.
• Coordinate medical records and deadlines to keep workflows on track.

Kenntnisse

Bilingual English/Spanish

Time management

Legal software

Legal tech

Client empathy

Tools

Microsoft Office

Adobe Acrobat

Filevine

Jobbeschreibung

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.

Job Title: Remote Bilingual Legal Assistant (100% Work From Home)

Location: Remote from Latin America

Position Type: Full-time

Salary: $1,600 – $1,920 USD/month ($10 – $12 USD/hour) + performance-based bonuses

Schedule: Monday – Friday, 8:00 AM – 5:00 PM US Central Time (CST)

Our Client

Our Client is a premier US-based personal injury law firm dedicated to doing things differently by putting people first. Built on a strong organizational culture rooted in empowerment, collaboration, accountability, and trust, they strive to deliver exceptional legal outcomes while maintaining a supportive, growth-oriented environment. They rely on compassionate, highly organized professionals who take extreme pride in helping individuals navigate complex, life-altering legal challenges.

Job Overview

Our Client is seeking a empathetic, detail-oriented, and bilingual Legal Assistant to serve as a primary liaison for their Spanish-speaking clientele. Rather than functioning as a basic translator or data entry clerk, this professional acts as a true client advocate and case coordinator—adept at building rapid rapport, guiding injured clients through high-stress situations with compassionate clarity, and driving end-to-end case workflows forward. This role idealizes a resourceful problem-solver who takes ownership of file accuracy, medical records retrieval, and strict deadline management.

Key Responsibilities

Client Communication & Relationship Architecture

• Serves as the primary point of contact for Spanish-speaking clients, conducting proactive case status updates, consultation calls, and routine check-ins.
• Manages inbound client inquiries across phone, email, and client portals in a timely, empathetic, and solution-oriented manner.
• Delivers clear, compassionate communication to ensure clients feel informed, supported, and valued throughout every phase of their legal journey.

Case Management & Legal Documentation

• Maintains precise, accurate, and structured digital case files within the firm's legal management system.
• Drafts, formats, and proofreads legal correspondence, Letters of Representation, and other routine legal documentation in both English and Spanish.
• Manages firm calendars, coordinates client appointments, and tracks litigation deadlines to ensure workflow compliance.

Evidence & Medical Records Processing

• Coordinates and tracks comprehensive requests for medical records, itemized billing statements, wage loss documentation, and physician reports.
• Maintains persistent follow-up workflows with healthcare providers, insurance adjusters, employers, and third-party vendors to eliminate case bottlenecks.
• Systematically audits incoming records to ensure documentation is complete and ready for attorney review.

Cross-Functional Team Support

• Collaborates daily with staff attorneys, legal assistants, medical providers, and external vendors to maintain dynamic case momentum.
• Contributes to continuous process improvement initiatives to refine the overall client experience.

Required Qualifications

• Language Proficiency: Native or near-native fluency in both written and spoken English and Spanish, with a demonstrated ability to translate complex legal terms clearly.
• Organizational Mastery: Exceptional time-management instincts, rigid attention to detail, and a proven ability to prioritize multiple tight deadlines independently.
• Technical Aptitude: Strong proficiency with Microsoft Office Suite, Adobe Acrobat, and a natural comfort learning modern cloud-based legal technology platforms.
• Resourceful Problem-Solving: High degree of self-direction, adaptability, and personal accountability, with a passion for taking initiative and finding answers.
• Interpersonal Skills: Calm under pressure, patient, and highly empathetic when interacting with clients experiencing traumatic or stressful life events.

Preferred Qualifications (Nice to have):

• Prior experience working within a US law firm, legal support setting, or high-touch client service environment.
• Direct exposure to Personal Injury law workflows, including experience obtaining medical records and bills.
• Hands-on proficiency utilizing Filevine or identical legal case management systems.
• Incentivized Compensation: Competitive baseline hourly pay ($10–$12 USD/hr) complemented by performance-based bonus structures.
• Growth Opportunities: Defined paths for professional advancement and expanded operational responsibilities for high performers.
• Empowering Culture: Work within a collaborative, trusting team environment that prioritizes work-life balance and personal development.
• 100% Remote Infrastructure: Reliable full-time hours (40 hrs/week, M-F 8-5 CST) executed alongside a supportive legal team in the US.