Remote Bilingual Eligibility Support Specialist

Brighton Health Plan Solutions, LLC; New York (NY); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Remote work capability

Job summary

Brighton Health Plan Solutions, LLC is hiring an Eligibility Service Representative to handle multi-channel inquiries, verify eligibility, and resolve issues. The role supports enrollment, co-premium concerns, and benefits research with a focus on accuracy and timeliness.

Excellent communication across phone, chat and email is essential, as is familiarity with HIPAA and high-volume call center environments. This is a remote opportunity in the US.

Qualifications

• Bilingual in Russian/English or Korean/English.

Responsibilities

• Receive and resolve caregiver inquiries across phone, chat and email.

Skills

Bilingual Russian/English

Bilingual Korean/English

High-volume enrollment

HIPAA knowledge

Microsoft Office

Multi-channel support

Customer service

Time management

Education

High School diploma

Some college or business school

Tools

Microsoft Office (Word, Excel, PowerPoint)

Internet access for remote work

Job description

Brighton Health Plan Solutions, LLC is hiring an Eligibility Service Representative to handle multi-channel inquiries, verify eligibility, and resolve issues. The role supports enrollment, co-premium concerns, and benefits research with a focus on accuracy and timeliness.

Excellent communication across phone, chat and email is essential, as is familiarity with HIPAA and high-volume call center environments. This is a remote opportunity in the US.