Remote Insurance Receptionist — Bilingual (Spanish)

Tiffany Won; United States; Remote; USD 40,000 - 80,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Tiffany Won - State Farm Agent is seeking a receptionist to join the team in a fully remote US position. The role focuses on greeting customers, scheduling, handling inquiries, and maintaining records while identifying opportunities to offer insurance options.

Strong communication and organizational skills are essential, with bilingual Spanish preferred and required licensure for Property/Casualty or Life/Health.

Qualifications

• Has previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations in a service context.
• Proficient with basic computer tools including Microsoft Office and CRM systems.
• Bilingual Spanish is highly preferred.
• Must be currently licensed (Property/Casualty or Life/Health).

Responsibilities

• Greet customers in person and over the phone and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Reception experience

Communication

Organization

Sales conversations

Microsoft Office

Bilingual Spanish

Tools

CRM systems

Microsoft Office

Job description

Tiffany Won - State Farm Agent is seeking a receptionist to join the team in a fully remote US position. The role focuses on greeting customers, scheduling, handling inquiries, and maintaining records while identifying opportunities to offer insurance options.

Strong communication and organizational skills are essential, with bilingual Spanish preferred and required licensure for Property/Casualty or Life/Health.