Remote Bilingual Account Manager (Spanish/English)

Allied Benefit Systems; Chicago (IL); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Dental and Vision coverage

Life insurance

Technology stipend

Paid time off

Job summary

Allied Benefit Systems is seeking an Account Manager to handle a book of clients and manage self-funded group health plans. You will liaise with clients, brokers, and internal teams, conduct quarterly plan reviews, and drive successful implementations and renewals. Bilingual English/Spanish required, with strong communication and organizational skills.

Remote-friendly in a fast-paced environment. The role emphasizes client satisfaction, reporting, and collaboration across departments to ensure

Qualifications

• Bachelor’s degree or equivalent work experience.
• 2 to 4 years Account Manager experience required.
• Must be able to read, write, comprehend, and communicate in both English and Spanish.
• Experience with Group Health Insurance, Self Funded Plans preferred.
• Life and Health Insurance Producers license preferred.
• Excellent verbal and written communication skills.
• Excellent sales and customer service skills.
• Proficient with Microsoft Office Suite or related software.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high paced and at times stressful environment.
• Public Speaking and an ability to present benefits and compliance in English and Spanish.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.

Responsibilities

• Act as the liaison between the client/broker and Allied Executives and various Allied Departments involved with the benefit plan.
• Provide communication and services to clients and brokers regarding ACA compliance, claim issue resolution, reporting, industry related and legislative information.
• Conduct quarterly meetings to review plan performance reporting and build Allied/client relationship and ensure client satisfaction.
• Implement and manage new client implementations, lead implementation meetings to team of managers, provide follow up on open or missing items to complete the installation.
• Communicate plan changes internally regarding plan design changes, contract specifications, accounting/billing, and any vendor partner changes.
• Prepare and host Employee Presentations, Administrative Procedures Training, Web Site Training, Benefit Management Reporting, and analysis.
• Troubleshoot, identify, and improve internal processes with various Allied departments.
• Produce and analyze Ad Hoc reporting when requested from the client/broker/Account Executive.
• Help facilitate the renewal of existing cases by management of claim reviews, stop loss marketing, and service level expectations.
• Cross sell various Allied services a client may not be utilizing currently.

Skills

Account management

Bilingual English/Spanish

Sales experience

Customer service

Microsoft Office

Public speaking

Time management

Organizational skills

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office

Job description

Allied Benefit Systems is seeking an Account Manager to handle a book of clients and manage self-funded group health plans. You will liaise with clients, brokers, and internal teams, conduct quarterly plan reviews, and drive successful implementations and renewals. Bilingual English/Spanish required, with strong communication and organizational skills.

Remote-friendly in a fast-paced environment. The role emphasizes client satisfaction, reporting, and collaboration across departments to ensure