Remote Benefits Specialist & Advisor

American Income Life Insurance Company; Warren (MI); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Professional Training

Remote Work

Competitive Compensation

Career Development

Employee Benefits

Flexible Scheduling

Ongoing Support

Job summary

American Income Life Insurance Company is a well-established insurer providing life insurance, accident coverage, and supplemental health benefits across the United States, Canada and New Zealand. National Income Life Insurance Company extends the same services to New York residents.

Representatives assist members through virtual appointments, explain coverage options, and help with enrollment, eligibility, and policy inquiries.

Responsibilities

• Assist members with benefit information, enrollment procedures, and eligibility verification.
• Respond to incoming calls, customer inquiries, and requests for policy information.
• Conduct follow-up communications to ensure members receive timely assistance.
• Review available insurance products and explain coverage options based on individual circumstances.
• Lead virtual consultations to identify client needs and recommend appropriate protection solutions.
• Work closely with team leaders to stay informed about new products, coverage updates, and company procedures.

Job description

American Income Life Insurance Company is a well-established insurer providing life insurance, accident coverage, and supplemental health benefits across the United States, Canada and New Zealand. National Income Life Insurance Company extends the same services to New York residents.

Representatives assist members through virtual appointments, explain coverage options, and help with enrollment, eligibility, and policy inquiries.