Remote Benefits Rep — Entry-Level with Training & Growth

mcquadeorganization; United States; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

On-the-job training

Mentorship

Career growth

Remote work

Job summary

mcquadeorganization is hiring an Entry-Level Benefits Representative. You will serve as the first point of contact for clients seeking help with their benefits packages, with onboarding and ongoing support. This role emphasizes learning and growth in a fast-paced, team-oriented environment.

We provide comprehensive on-the-job training, a supportive culture, and clear pathways for career advancement. Ideal for individuals seeking to start a meaningful career with room to grow in benefits services.

Qualifications

• Strong communication and active listening.
• Customer-first attitude with the ability to help others.
• Self-motivated; can work independently and in a team.
• Detail-oriented with multi-tasking ability.
• Comfort with Zoom and CRM tools.

Responsibilities

• Assist clients via phone and online platforms with inquiries and guidance.
• Explain benefit plans, coverage, and eligibility clearly.
• Support enrollment, changes, and troubleshooting.
• Keep documentation and resources up-to-date for internal teams and clients.
• Identify client needs and offer suitable product solutions.
• Collaborate with internal teams to resolve issues and improve service delivery.
• Stay informed on industry trends and benefit regulations.

Skills

Communication skills

Active listening

Team collaboration

Detail oriented

Basic computer skills

Education

High school diploma or equivalent

College degree a plus

Tools

Zoom

CRM platforms

Job description

mcquadeorganization is hiring an Entry-Level Benefits Representative. You will serve as the first point of contact for clients seeking help with their benefits packages, with onboarding and ongoing support. This role emphasizes learning and growth in a fast-paced, team-oriented environment.

We provide comprehensive on-the-job training, a supportive culture, and clear pathways for career advancement. Ideal for individuals seeking to start a meaningful career with room to grow in benefits services.