Remote Benefits Enrollment Advocate

American Income Life: AO; Arlington (TX); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible work schedule

Weekly pay plus performance-based bonuses

Annual incentive trips

Job summary

A leading supplemental benefits provider is seeking a Customer Service Representative to join their remote team. In this role, you will handle calls with union members, educate them on benefits options, and guide them through the enrollment process. Candidates should possess strong communication and customer service skills. Flexible working hours and competitive compensation, including performance bonuses, are included.

Qualifications

• Strong customer service or sales background (preferred, not required).
• Team player who works well with all levels of the organization.
• Legally authorized to work in the U.S. or Canada.

Responsibilities

• Handle inbound and outbound calls with prospective clients.
• Educate clients on available programs and coverage options.
• Maintain high-quality service standards and client records.

Skills

Excellent verbal communication

Interpersonal skills

Customer service background

Basic computer proficiency

Job description

A leading supplemental benefits provider is seeking a Customer Service Representative to join their remote team. In this role, you will handle calls with union members, educate them on benefits options, and guide them through the enrollment process. Candidates should possess strong communication and customer service skills. Flexible working hours and competitive compensation, including performance bonuses, are included.