Remote Benefits Specialist for Union Members

American Income Life: AO; Grand Rapids (MI); Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

Flexible work schedule

Performance-based bonuses

Career development opportunities

Annual incentive trips

Job summary

A leading supplemental benefits provider is seeking a Customer Service Representative to assist clients remotely. In this role, you'll handle client inquiries and guide them through benefits information and enrollment processes. Ideal candidates will possess strong communication skills and a friendly demeanor. This position offers a flexible work schedule, weekly pay with performance bonuses, and opportunities for career growth. Join a supportive team dedicated to helping union members achieve financial security.

Qualifications

• Strong communication and interpersonal skills required.
• Energetic attitude and professional demeanor expected.
• Ability to work remotely in a digital environment crucial.

Responsibilities

• Handle inbound/outbound calls to clients.
• Set virtual appointments and conduct presentations.
• Educate clients on available programs.
• Complete applications accurately.
• Maintain service standards and client records.

Skills

Excellent verbal communication

Customer service or sales background

Basic computer proficiency

Team player

Job description

A leading supplemental benefits provider is seeking a Customer Service Representative to assist clients remotely. In this role, you'll handle client inquiries and guide them through benefits information and enrollment processes. Ideal candidates will possess strong communication skills and a friendly demeanor. This position offers a flexible work schedule, weekly pay with performance bonuses, and opportunities for career growth. Join a supportive team dedicated to helping union members achieve financial security.