Remote Benefits Advisor — Training Provided

Third Party CS; Fontana (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Flexible schedule

Remote work environment

Training & mentorship

Performance-based promotions

Leadership advancement opportunities

Ongoing coaching and support

Professional development programs

Job summary

Third Party CS is hiring for a fully remote benefits advocate role. You will help union members understand and maximize available benefits, handling enrollment and claims processes from home. Training and mentorship are provided to help you succeed.

No prior experience is required, and the position promises ongoing coaching, flexible scheduling, and clear advancement opportunities within a supportive team environment.

Qualifications

• Excellent communication and interpersonal skills.
• Willingness to learn and adapt in a remote setting.
• Customer service experience is helpful but not required.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members on available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Skills

Strong communication

Positive attitude

Willingness to learn

Self-motivated

Customer service mindset

Tools

Zoom

Phone support

Job description

Third Party CS is hiring for a fully remote benefits advocate role. You will help union members understand and maximize available benefits, handling enrollment and claims processes from home. Training and mentorship are provided to help you succeed.

No prior experience is required, and the position promises ongoing coaching, flexible scheduling, and clear advancement opportunities within a supportive team environment.