Remote Benefits Advisor | Training, Growth & Flexible Schedule

Third Party CS; Elk Grove (CA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Health, dental, and vision benefits

Professional development programs

Leadership advancement opportunities

Ongoing coaching and support

Flexible work schedule

Job summary

Third Party CS is expanding its team with a fully remote position aimed at helping union members grasp their benefits. The role involves educating members, assisting with claims, and providing outstanding customer support.

Candidates will receive training and mentorship, with no prior experience required. Ideal candidates will possess strong communication skills and a positive demeanor. This role promises performance bonuses, flexible work schedules, and opportunities for advancement.

Qualifications

• Comfortable speaking with people over phone and Zoom.
• Customer service experience is helpful but not required.
• Willingness to learn and grow within the team.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members on available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Skills

Strong communication skills

Positive attitude

Dependable and self-motivated

Organized and detail-oriented

Job description

Third Party CS is expanding its team with a fully remote position aimed at helping union members grasp their benefits. The role involves educating members, assisting with claims, and providing outstanding customer support.

Candidates will receive training and mentorship, with no prior experience required. Ideal candidates will possess strong communication skills and a positive demeanor. This role promises performance bonuses, flexible work schedules, and opportunities for advancement.