Remote Benefit Specialist

LaSalle Network; United States; Remote; Full time

Job summary

A leading healthcare support team is seeking a detail-oriented Remote Benefit Specialist. This entry-level role involves assisting patients with eligibility verification, updating records, and managing inquiries, all in a fully remote setting. Ideal candidates will possess strong communication skills and experience in insurance.

Qualifications

• 1-3 years of experience in insurance preferred.
• Experience in commercial and government insurance.

Responsibilities

• Verify eligibility and update provider records.
• Assist members with inquiries and benefits coverage.
• Document and track all member interactions.

Skills

Communication

Reliability

Typing

Job description

Job Title: Remote Benefit Specialist

Location: Remote (U.S. Based – Central Time Zone Hours)

Schedule:

1. Monday – Friday, between 8:00 AM – 8:00 PM CT
2. Saturday, 9:00 AM – 12:00 PM CT

Compensation: $18.00 per hour

Job Overview: Our client is seeking a detail-oriented Remote Benefit Specialist to join their growing healthcare support team. In this role, you will assist patients by verifying eligibility, updating provider records, and directing inquiries to appropriate departments. This is a fully remote position and offers the opportunity to work with one of the leading names in healthcare administration.

Key Responsibilities:

1. Provide members with listings of contracted Primary Care Physicians and/or Specialists
2. Confirm eligibility and benefits coverage for members
3. Update member records, including Primary Care Physician assignments
4. Clearly communicate and escalate inquiries that fall outside your access or responsibilities
5. Redirect callers to the appropriate support queues when necessary
6. Accurately document and track all member interactions

Requirements:

1. Reliable internet connection
2. Experience in commercial and government insurance
3. Experience quoting benefits and estimating insurance costs
4. 1-3 years of experience working for a previous insurance company is a plus
5. Strong communication skills, both verbal and written
6. Ability to manage multiple systems and calls in a fast-paced environment
7. Typing assessment (to be completed separately via emailed instructions)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Human Resources

Industries

• Staffing and Recruiting

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