Entry Level Benefits Specialist - Remote

American Income Life Insurance Company; United States; Remote; USD 35,000 - 45,000; Full time

Job summary

A leading company is seeking an Entry Level Benefits Specialist to assist working families with benefit enrollment and customer service. This remote role involves developing client relationships and responding to inquiries about coverage options.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Dispatch incoming customer phone calls.
• Respond to client requests for coverages.

Job description

Entry Level Benefits Specialist - Remote

American Income Life is an international company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.

American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable — their home.

Duties:

1. Distribute all benefit enrollment materials and determine eligibility.
2. Dispatch incoming customer phone calls.
3. Accept customer calls and respond accordingly.
4. Respond to client requests for coverages while representing their best interests.
5. Create and explain individualized policies via our Needs Analysis system.
6. Work and learn from management teams to stay up to date on new products, services, and policies.