Remote Behavioral Health Navigator for Care Coordination

PeopleOne Health, Inc.; Tallahassee (FL); Remote; USD 52,000 - 68,000; Full time

Job summary

PeopleOne Health seeks a Behavioral Health Navigator to join our care team, collaborating with clinicians, social workers, and external partners to address members' mental, behavioral, and social needs. The role emphasizes screening, care coordination, education, and resource navigation to enhance overall health outcomes.

This position supports patients remotely in the Brevard County market, coordinating with local services for therapy, psychiatry, and SDOH resources while maintaining

Qualifications

• Bachelor’s degree in social work, psychology, counseling or related field.
• Certified Medical Assistant with 3–5 years of relevant behavioral health or primary care experience.
• Experience with care coordination, referral management or patient navigation is required.

Responsibilities

• Support the social worker in addressing mental, behavioral, and social needs for the patient population in the area.
• Coordinate care for therapy, psychiatry, and mental health resources with external services.
• Provide SDOH screenings, resources, and referrals.
• Collaborate with a multidisciplinary care team to align physical and behavioral health needs.
• Conduct community outreach and build partnerships with local organizations and support programs.
• Coordinate with local substance use treatment providers for assessments and referrals.
• Provide behavioral health and wellness education for members and employees.
• Track completion of mental health screenings and documentation in the EHR.
• Participate in team huddles, care conferences, and staff meetings to support integrated care.
• Assist with tracking and reporting outcomes related to behavioral health referrals and member engagement.
• Maintain accurate documentation of all interactions and follow-ups in the EHR.
• Support distribution of educational materials for behavioral health and community resources.
• Assist during member crises, coordinating urgent referrals per protocol.
• Collaborate to improve workflows, forms, and processes related to behavioral health navigation.
• Stay current with community resources and best practices to guide members and the care team.
• Participate in quality improvement initiatives and provide feedback to enhance integration.
• Perform other duties to support PeopleOne Health.

Skills

Strong verbal & written communication

Interpersonal skills

Empathy & cultural humility

Calm under pressure

EHR knowledge

HIPAA confidentiality

Independent & proactive

Adaptability

Education

Bachelor's Degree in Social Work, Psychology, Counseling, or related field

Certified Medical Assistant with 3–5 years in behavioral health/primary care

Tools

Electronic Health Records (EHR) systems

Job description

PeopleOne Health seeks a Behavioral Health Navigator to join our care team, collaborating with clinicians, social workers, and external partners to address members' mental, behavioral, and social needs. The role emphasizes screening, care coordination, education, and resource navigation to enhance overall health outcomes.

This position supports patients remotely in the Brevard County market, coordinating with local services for therapy, psychiatry, and SDOH resources while maintaining