BAS Control Center Operator — Night & Weekend

Kelso Building Services; United States; Remote; USD 28.000 - 41.000; Vollzeit

Zusammenfassung

Kelso Building Services (KBS) operates a centralized BAS Control Center that monitors building performance and responds to system alerts across facilities nationwide. This role supports customers after normal business hours, focusing on problem resolution and proactive communication.

Ideal candidates have experience in HVAC, facility operations, dispatching, or technical support. Training is provided, and staff work during evenings, nights, and weekends to ensure continuous operation.

Qualifikationen

• Reliable, technology-minded individuals with strong customer service skills.
• Willingness to work evenings, nights, and weekends.
• Prior BAS or HVAC experience is helpful but not required.

Aufgaben

• Monitor building automation systems and facility alerts.
• Review alarms and determine appropriate responses.
• Communicate with customers regarding system conditions and service needs.
• Coordinate service technicians and support personnel when issues arise.
• Assist with remote diagnostics and basic troubleshooting activities.
• Document events, actions taken, and customer communications.
• Escalate urgent issues according to established procedures.

Kenntnisse

Monitoring systems

Communication

Multitasking

Troubleshooting

Computer literacy

Tools

BAS software

Jobbeschreibung

Kelso Building Services (KBS) operates a centralized BAS Control Center that monitors building performance and responds to system alerts across facilities nationwide. This role supports customers after normal business hours, focusing on problem resolution and proactive communication.

Ideal candidates have experience in HVAC, facility operations, dispatching, or technical support. Training is provided, and staff work during evenings, nights, and weekends to ensure continuous operation.