Remote Bankruptcy Operations Associate (Auto Finance)

VetJobs; Atlanta (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Hyundai Capital America (HCA) seeks an Associate, Bankruptcy to manage complex bankruptcy cases across Chapter 7, 11, and 13 for auto finance portfolios nationwide, ensuring risk mitigation and regulatory compliance. Based on-site in Atlanta, you will maintain logs, handle documents, communicate with customers and attorneys, and collaborate with teams to preserve credit operations and customer experience.

The role demands 2–4 years in finance or bankruptcy, high school diploma or GED, strong

Qualifications

• 2-4 years finance or bankruptcy experience, with auto-finance related experience preferred.
• High school graduate or GED equivalent.
• Ability to multitask and independently manage their time daily to ensure productivity and goals are met.
• Basic computer skills - Knowledge of Windows including Word and Excel.
• Strong communication skills - Ability to clearly communicate thoughts and ideas to peers and customers.
• Strong problem-solving abilities and the desire to create positive customer experiences.
• Work performed in a remote environment.

Responsibilities

• Manage Bankruptcy Queue through the following: Review customer accounts adhering to department standards for effective queue management and documentation.
• Process any Bankruptcy documents needed.
• Maintain detailed logs of all irregularities and participate in reviews with UL to review possible escalated issues for HCA.
• Perform medium to heavy skip tracing activities utilizing free and paid tools (where applicable).
• Obtain appropriate and accurate information on all accounts to ensure any applicable action(s) are taken.
• Prepare, file, and release documents/correspondence as required ensuring accuracy per policy and procedures while being compliant with state and federal laws.
• Communicate with customers and third parties including attorneys regarding bankruptcy accounts.
• Participate in coaching and development sessions/trainings to co-create solutions that enhance performance.

Job description

Hyundai Capital America (HCA) seeks an Associate, Bankruptcy to manage complex bankruptcy cases across Chapter 7, 11, and 13 for auto finance portfolios nationwide, ensuring risk mitigation and regulatory compliance. Based on-site in Atlanta, you will maintain logs, handle documents, communicate with customers and attorneys, and collaborate with teams to preserve credit operations and customer experience.

The role demands 2–4 years in finance or bankruptcy, high school diploma or GED, strong