Remote Banking Experience Specialist

Huntington; Northern (KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Huntington in Kentucky is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by understanding goals, recommending deposits and other banking products, and processing transactions accurately.

Responsibilities include resolving issues, educating customers on deposit products, proactively expanding relationships through outbound calls, referrals, and a disciplined sales process, while

Qualifications

• Demonstrated ability to provide strong customer service.
• Ability to identify opportunities to broaden customer relationships.
• Comfort with banking products and services and digital channels.

Responsibilities

• Provide excellent service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other banking areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, relationship management and communication skills.

Skills

Customer service

Sales

Banking

Cash handling

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington in Kentucky is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by understanding goals, recommending deposits and other banking products, and processing transactions accurately.

Responsibilities include resolving issues, educating customers on deposit products, proactively expanding relationships through outbound calls, referrals, and a disciplined sales process, while