Remote Background Records Researcher

Asurint; Cleveland (OH); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

401(k) with employer match

Paid time off

10 company-paid holidays

Employee Assistance Program

Wellness Program

Telecommuting stipend

Professional development programs

Short-term disability

Long-term disability

Life insurance

Flexible spending accounts

Job summary

Asurint is seeking a Researcher I to process pre-employment background applications, including MVRs, civil/criminal cases and OFAC checks. You will retrieve and enter data, locate information, and provide instant results to clients using web-based systems and spreadsheets.

The role requires data accuracy, handling confidential information, and coordination with clients while adhering to state laws. Remote within the US or Cleveland, OH office options are available.

Qualifications

• Experience in customer service or with research/investigations is required.
• Experience with internet researching is required.
• Experience with the legal/court system is preferred.
• Experience with background screening is preferred.
• Proficiency in MS Office (Outlook, Excel, Word) or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred.
• Education: High school diploma or equivalent is required. Bachelor's degree is preferred.
• Certifications or licensure: If you do any work-related driving while at Asurint, a driver's license and ability to maintain a driving record that is satisfactory to the company's liability insurance carrier is required.
• Years of relevant experience: 0 to 2 years is preferred.
• Years of experience supervising: None.

Responsibilities

• Retrieves and enters data from computer/web-based systems, files, and other documents related to the applicant's history.
• Locates information quickly and accurately in accordance with applicable state laws and procedures.
• Uses software programs to provide instant criminal results to clients.
• Examines internet databases to help investigate and adjudicate criminal records.
• Performs data entry using spreadsheet or database commands.
• Performs extensive internet inquiries and searches to supplement criminal records.
• Analyzes information collected to identify potential problems or discrepancies.
• Contacts clients and outside resources via email and/or phone to verify information.
• Updates order statuses appropriately.
• Handles confidential information responsibly and with good judgment.
• Monitors and implements processing and system changes.
• Manages and tracks productivity time using Google Docs.
• Other duties as required.

Skills

Customer service

Internet research

Data entry

MS Office

Driving

Legal system knowledge

Education

High school diploma

Bachelor's degree preferred

Job description

Asurint is seeking a Researcher I to process pre-employment background applications, including MVRs, civil/criminal cases and OFAC checks. You will retrieve and enter data, locate information, and provide instant results to clients using web-based systems and spreadsheets.

The role requires data accuracy, handling confidential information, and coordination with clients while adhering to state laws. Remote within the US or Cleveland, OH office options are available.