Researcher

Expressinternationalinc; Washington, Northern (District of Columbia, KY); Hybrid; USD 130,000 - 165,000; Full time

Job summary

Expressinternationalinc is seeking a Researcher to process pre-employment background applications, including MVRs, civil and criminal records, drug testing, and OFAC checks. The role emphasizes data entry, rigorous internet research, and client communication in a fast-paced setting. Training is on-site for 1–3 months with potential move to remote based on performance.

Schedule is Mon-Fri 8:00 AM – 5:00 PM. Salary ranges from $130,000 to $165,000 annually, reflecting role responsibilities and

Qualifications

• High school diploma or equivalent.
• 2 years’ experience in a related field.
• Experience in customer service [or with research/investigations] is required.
• Experience with internet research is required.
• Experience with the legal/court system is preferred.
• Experience with background screening is preferred.
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.

Responsibilities

• Retrieves and enters data from computer/web-based systems, files, and other documents related to the applicant’s history.
• Locates information quickly and accurately in accordance with applicable state laws and procedures.
• Uses software programs to provide instant criminal results to clients.
• Examines internet databases to help investigate and adjudicate criminal records.
• Performs data entry using spreadsheet or database commands.
• Performs extensive internet inquiries and searches to supplement criminal records.
• Analyzes information collected to identify potential problems or discrepancies.
• Contacts clients and outside resources via phone to verify information.
• Updates order statuses appropriately.
• Handles confidential information responsibly and with good judgment.
• Monitors and implements processing and system changes.
• Other duties as required.

Skills

Adaptability

Collaboration

Critical thinking

Communication

Problem solving

Highly motivated

Curiosity

Attention to detail

Multitasking

Pressure tolerance

Education

High school diploma

Tools

MS Office (Outlook, Excel, Word)

Job description

NATURE AND SCOPE OF JOB

The Researcher is responsible for processing products related to pre‑employment background applications that include, but are not limited to, MVRs (Motor Vehicle Record), civil court cases, criminal cases and registries, drug testing, and OFAC.

SHIFT

Mon-Fri 8:00 AM - 5:00 PM (Daylight saving time adjustment.)

TRAINING

Training and nesting will be on-site for 1–3 months, with the possibility of moving to remote based on performance.

SALARY

$130,000-$165,000

DESCRIPTION OF DUTIES

• Retrieves and enters data from computer/web-based systems, files, and other documents related to the applicant’s history.
• Locates information quickly and accurately in accordance with applicable state laws and procedures.
• Uses software programs to provide instant criminal results to clients.
• Examines internet databases to help investigate and adjudicate criminal records.
• Performs data entry using spreadsheet or database commands.
• Performs extensive internet inquiries and searches to supplement criminal records.
• Analyzes information collected to identify potential problems or discrepancies.
• Contacts clients and outside resources via phone to verify information.
• Updates order statuses appropriately.
• Handles confidential information responsibly and with good judgment.
• Monitors and implements processing and system changes.
• Other duties as required.

MINIMUM QUALIFICATION REQUIREMENTS

• A high school diploma or equivalent is required.
• 2 years’ experience in a related field.
• Experience in customer service [or with research/investigations] is required.
• Experience with internet research is required.
• Experience with the legal/court system is preferred.
• Experience with background screening is preferred.
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.

RESEARCHER SKILLS

• Adaptability
• Collaboration
• Critical thinking
• Communication
• Problem Solving
• Highly motivated.
• Intellectual Curiosity
• Strong attention to details
• Able to multitask and prioritize assigned tasks in a fast-paced environment
• Demonstrated ability to perform effectively in high‑pressure and time-sensitive environments.