Remote AWS Engagement Manager II - Cloud Delivery Lead

TEKsystems; United States; Remote; USD 105,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) Retirement Plan

Life Insurance

Disability benefits

Paid Time Off

Job summary

TEKsystems is seeking an Engagement Manager II to lead one or more engagements within TEKsystems Global Services. You will manage customer experience, ensure high-quality service delivery, and quantify business benefits throughout the engagement lifecycle.

This remote, permanent role based out of Charlotte, NC requires strong PM skills, cloud-services experience, and a focus on client satisfaction and retention with opportunities for travel a few times per year.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of 5 years of experience in project management.
• Experience managing projects with technical solutions using AWS, Azure, or GCP services.
• Excellent oral and written communication skills (English).
• Analysis and problem-solving skills.
• Time management and organizational skills.
• People management skills.
• Experience in project management fundamentals or as an acting Scrum Master.
• Exposure to professional services agreements including the change management process.
• Exposure to IT Managed Services, project management classes, and other IT certifications.
• Demonstrated project risk analysis and mitigation skills.

Responsibilities

• Application Delivery Experience: Demonstrated experience managing application delivery projects, including implementation, modernization, integration, migration, or application development initiatives.
• Government Client Experience: Prior experience delivering technology projects for government or public-sector clients, with governance and delivery expectations.
• Advanced Engagement Management: Oversee engagements varying delivery models, ensuring objectives are achieved, delivered on time and within budget.
• Strategic Client Relationship Management: Build rapport and maintain relationships with client stakeholders to understand long-term goals.
• Stakeholder Communication: Regularly inform stakeholders about progress, challenges and results.
• Financial Management: Manage budgeting, forecasting and profitability of engagements.
• Resource Allocation and Optimization: Ensure efficient utilization of resources across engagements.
• Risk Management and Mitigation: Identify risks early and implement mitigation strategies.
• Performance Reporting: Prepare detailed performance reports for senior management and clients.
• AI Readiness & Innovation: Leverage AI-enabled capabilities to improve outcomes and value.
• Team Leadership and Development: Lead larger engagement teams and mentor resources.
• Client Satisfaction and Retention: Focus on satisfaction and addressing issues promptly.
• Business Development: Identify opportunities and assist in upselling and cross-selling.

Skills

Project management

Executive communication

Risk analysis

Time management

People management

Stakeholder management

AWS/Azure/GCP

Education

Bachelor's degree or equivalent experience

Tools

AWS

Azure

GCP

Job description

TEKsystems is seeking an Engagement Manager II to lead one or more engagements within TEKsystems Global Services. You will manage customer experience, ensure high-quality service delivery, and quantify business benefits throughout the engagement lifecycle.

This remote, permanent role based out of Charlotte, NC requires strong PM skills, cloud-services experience, and a focus on client satisfaction and retention with opportunities for travel a few times per year.