Remote Automotive Maintenance Coordinator (Houston Area)

Enterprise Fleet Management; Houston (TX); Remote; USD 31,000 - 35,000; Full time

Benefits offered by this job

Paid vacation

Choice time days

Medical insurance

Dental insurance

Vision insurance

Health savings account

Dependant spending account

Life insurance

Disability insurance

Fertility benefits

Employee Assistance Programs

Profit sharing

401(k) employer match

Discounts

Job summary

Enterprise Fleet Management is hiring an Automotive Maintenance Coordinator to provide technical support to fleets and vendors, review repair orders, and negotiate service intervals and pricing.

This full-time, work-from-home role is based in the Houston area with typical hours Monday–Friday and some weekend coverage; candidates must have automotive maintenance experience and be Texas residents, ASE credentials preferred.

Qualifications

• Must be 18 years of age or older.
• Must live in Texas; Houston area or surrounding counties.
• Six (6) months of customer service experience required.
• Six (6) months of automotive maintenance or repair experience required; ASE certifications preferred.
• Degree in Automotive Technology preferred; ASE certifications preferred.
• Must be authorized to work in the United States without sponsorship.
• Basic proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Provide timely response to orders submitted by phone and email, in an efficient and friendly manner
• Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services
• Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures
• Contact clients to provide recommendations, explain proposed repair procedures and gain approval
• Make recommendations to internal business partners regarding repair recommendations and cost
• Locate and suggest proper service locations for clients

Skills

Customer service

Communication

Detail oriented

Education

Automotive Technology degree

Tools

Microsoft Office

Job description

Enterprise Fleet Management is hiring an Automotive Maintenance Coordinator to provide technical support to fleets and vendors, review repair orders, and negotiate service intervals and pricing.

This full-time, work-from-home role is based in the Houston area with typical hours Monday–Friday and some weekend coverage; candidates must have automotive maintenance experience and be Texas residents, ASE credentials preferred.