Remote Auto & Property Damage Claims Specialist

Sedgwick; Springfield (MA); Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off (PTO)

Job summary

Sedgwick is seeking a Claims Representative, Auto | Property Damage to analyze and process auto and general liability property damage claims. You will assess damage, authorize payments, and ensure files are properly documented while staying compliant with policy terms.

The role requires developing action plans, meeting deadlines, pursuing subrogation, and communicating with insureds, clients, and brokers. Travel may be required in support of claims handling.

Qualifications

• Bachelor’s degree from an accredited college or university preferred; state adjusting licenses as required for the position.
• Familiarity with personal and commercial lines policies and endorsements.
• Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
• Knowledge of total loss processing, State salvage forms and title requirements, preferred.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Good interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Service Expectations.

Responsibilities

• Processes auto and general liability property damage claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Skills

Policy knowledge

Communication skills

Analytical skills

Organizational skills

Interpersonal skills

Team player

Customer service

MS Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sedgwick is seeking a Claims Representative, Auto | Property Damage to analyze and process auto and general liability property damage claims. You will assess damage, authorize payments, and ensure files are properly documented while staying compliant with policy terms.

The role requires developing action plans, meeting deadlines, pursuing subrogation, and communicating with insureds, clients, and brokers. Travel may be required in support of claims handling.