Remote Auto Claims Adjuster — Coverage & Liability

National General; New York (NY); On-site; USD 50,000 - 125,000; Full time

Benefits offered by this job

Connectivity reimbursement for home &h

Job summary

National General, part of The Allstate family, seeks an Auto Adjuster to investigate auto claim coverage and liability across Northeastern states. The role focuses on determining coverage and liability rather than vehicle appraisals, coordinating inspections as needed.

The position supports a telework-friendly environment within the Eastern time zone and offers a tiered base compensation, with several levels contingent on experience, plus incentives.

Qualifications

• Experience handling auto insurance claims investigations.
• Knowledge of auto insurance policies and liability investigations.
• Strong analytical and negotiation abilities for claims.
• Ability to coordinate investigations and communicate with internal teams.

Responsibilities

• For fraud or subrogation, partners with assigned reps to achieve best outcome
• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Skills

Analytical Thinking

Appraisal Process

Auto Insurance Claims

Automobile Accidents

Case Management

Claims Administration

Claims Resolution

Claims Review

Customer Service

Insurance Claims Investigations

Insurance Coverage

Insurance Coverage Analysis

Insurance Policies

Liability Investigations

Licensing

Negotiation

Job description

National General, part of The Allstate family, seeks an Auto Adjuster to investigate auto claim coverage and liability across Northeastern states. The role focuses on determining coverage and liability rather than vehicle appraisals, coordinating inspections as needed.

The position supports a telework-friendly environment within the Eastern time zone and offers a tiered base compensation, with several levels contingent on experience, plus incentives.