Remote Auto Bodily Injury Claims Specialist

Selective Insurance; Millburn (NJ); Remote; USD 83,000 - 108,000; Full time

Job summary

Selective Insurance is recruiting for a direct handling role focused on non-litigated and lower-level litigated Auto and general liability claims. The incumbent will perform coverage analysis, investigation, evaluation, negotiation, and disposition within authority limits.

The ideal candidate will reside in the Northeast region and bring three years of claims experience, with a college degree preferred. Strong communication and negotiation skills are essential to success in this role.

Qualifications

• Effective verbal and written communication skills.
• Strong time management and organizational abilities.
• Negotiation and claim disposition skills with problem-solving ability.
• Strong judgment and decision-making skills.
• Self-starter with ability to work independently.
• Moderate proficiency with standard business software.

Responsibilities

• Investigate coverage and liability of claims through telephone, correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses, and others with pertinent information.
• Analyze information to evaluate assigned claims and determine extent of loss, considering contributory or comparative negligence.
• Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems.
• Evaluate, negotiate, and resolve claims within delegated authority; handle general liability and auto liability files from start to finish.
• Update claims system to reflect status and determine chargeability.
• Receive and approve expenses for investigation, processing, and handling of a claim and prepare check requisitions.
• Analyze information from deposits, expert reports, and examinations to evaluate claims.

Skills

Verbal & written communication

Time management

Negotiation & disposition

Judgment & decision making

Self-starter

Software proficiency

Education

College degree preferred

3+ years claim handling experience preferred

Industry training/designations preferred

Job description

Selective Insurance is recruiting for a direct handling role focused on non-litigated and lower-level litigated Auto and general liability claims. The incumbent will perform coverage analysis, investigation, evaluation, negotiation, and disposition within authority limits.

The ideal candidate will reside in the Northeast region and bring three years of claims experience, with a college degree preferred. Strong communication and negotiation skills are essential to success in this role.