Remote Atlassian Cloud Platform Manager — Jira

SportsTechJobs; United States; Remote; USD 145,000 - 175,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, life insurance

Parental leave

401k with company match

Job summary

Riot Games is seeking a Manager, Application Engineering for the Atlassian Cloud Platform. You will lead a small team of engineers, administrations, and analysts responsible for Jira and related Atlassian tools across Riot’s org.

You’ll guide platform architecture, configurations, security, and operational health, partnering with IT and security teams. This is a player/coach role focused on scalable governance and reliable service delivery.

Qualifications

• 2+ years of experience managing a team of technical contributors in an enterprise environment.
• 6+ years experience with Jira at enterprise scale with large user bases and complex configurations.
• Experience operating a large SaaS platform with reliability, security, access control, and change management.
• Ability to set goals, coach talent, and address performance issues.
• Experience hiring technical contributors and building high-quality teams.

Responsibilities

• Manage and evolve a team of 2-5 application engineers; coach, assess performance, and grow talent.
• Own interviewing and onboarding for new team members.
• Establish team processes for intake, prioritization, discovery, design, delivery, and support.
• Deliver platform capabilities and improvements against commitments and keep stakeholders informed.
• Plan for maintenance, licensing, and technical investments alongside the roadmap.
• Facilitate cross-team alignment on platform decisions affecting multiple units.
• Build relationships with Atlassian and vendors; manage performance and direction.
• Advocate for the team and Riot’s priorities in platform decisions.
• Build cross-team collaboration with Riot’s engineering teams globally.

Skills

Jira

Atlassian Cloud Platform

SaaS platform administration

Jira Service Management

Confluence

ScriptRunner

eazyBI

Configuration-as-code

Atlassian Analytics

Vendor management

Education

Bachelor’s degree in Computer Science or Engineering

Tools

Jira

Jira Service Management

Confluence

ScriptRunner

eazyBI

Salto

Atlassian marketplace apps

Job description

Riot Games is seeking a Manager, Application Engineering for the Atlassian Cloud Platform. You will lead a small team of engineers, administrations, and analysts responsible for Jira and related Atlassian tools across Riot’s org.

You’ll guide platform architecture, configurations, security, and operational health, partnering with IT and security teams. This is a player/coach role focused on scalable governance and reliable service delivery.