Remote Assistant Store Manager — Lead & Elevate Client Experience

Y-Axis; Johns Creek, Northern (GA, KY); Hybrid; USD 60,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401k with match

Employee discounts

Paid time off

Wellness resources

Job summary

Sephora Johns Creek is seeking an Assistant Store Manager to lead daily store operations, coach a diverse team, and elevate the client experience in a fast-paced beauty environment.

You will partner with the Store Manager to drive sales, recruit and onboard talent, and ensure operational excellence while upholding Sephora’s standards and brand guidelines. This role requires on-site work at 11650 Johns Creek Pkwy, Johns Creek, GA 30097, with evenings and weekend availability.

Qualifications

• Retail assistant manager experience in fast-paced, high-volume environments.
• Strong leadership and business acumen to drive results.
• Excellent communication and interpersonal skills.

Responsibilities

• Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability.
• Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability.
• Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
• Champion Continuous Learning. Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
• Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.

Skills

Retail Management

Team Leadership

Staff Recruitment

Performance Management

Client Experience

Operational Excellence

Inventory Optimization

Coaching and Mentorship

Business Acumen

Interpersonal Communication

Conflict Resolution

Staff Scheduling

Job description

Sephora Johns Creek is seeking an Assistant Store Manager to lead daily store operations, coach a diverse team, and elevate the client experience in a fast-paced beauty environment.

You will partner with the Store Manager to drive sales, recruit and onboard talent, and ensure operational excellence while upholding Sephora’s standards and brand guidelines. This role requires on-site work at 11650 Johns Creek Pkwy, Johns Creek, GA 30097, with evenings and weekend availability.