Retail Operations Specialist: Inventory & Merchandising

sephora.com; Johns Creek (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing program

Job summary

Sephora Johns Creek is seeking an Operations Associate to support daily store operations and ensure an exceptional client experience. You’ll handle inventory, stock, and merchandising while delivering friendly, knowledgeable service.

In this fast-paced retail role, you’ll contribute to sales goals, maintain Sephora standards, and work with a team that values inclusivity and reliability. Physical work with lifting up to 50 pounds is involved.

Qualifications

• 1-2 years of experience in a similar role or in retail/hospitality/customer-focused environments.
• Excellent organizational and time management skills.
• Ability to quickly learn product knowledge and communicate it effectively.
• Proven ability to deliver outstanding client service.
• Strong interpersonal and communication skills; team-oriented in fast-paced settings.
• Physical ability to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations including inventory, stock replenishment, order fulfillment, and maintaining standards.
• Assist with visual merchandising to reflect Sephora’s brand in promotions and events.
• Deliver exceptional client service and help the team reach sales goals.
• Foster inclusivity and teamwork to empower colleagues.
• Uphold Sephora standards and maintain a safe, enjoyable shopping environment.

Skills

Retail operations

Organizational skills

Communication

Team player

Customer service

Physical stamina

Job description

Sephora Johns Creek is seeking an Operations Associate to support daily store operations and ensure an exceptional client experience. You’ll handle inventory, stock, and merchandising while delivering friendly, knowledgeable service.

In this fast-paced retail role, you’ll contribute to sales goals, maintain Sephora standards, and work with a team that values inclusivity and reliability. Physical work with lifting up to 50 pounds is involved.