Remote - Assistant Property Manager

RTM Connect by BetterWho; United States; Remote; MXN 258.000 - 310.000; Vollzeit

Benefits dieser Stelle

100% remote

Full-time position

Zusammenfassung

RTM Connect by BetterWho is seeking a proactive Assistant Property Manager to support a growing portfolio. This role emphasizes ownership of workflows from start to finish, prioritizing tasks, and driving them to completion with minimal oversight.

You will own daily operations, inbox management, leasing coordination, and maintenance coordination while maintaining audit-ready records in our PMS. Strong communication, quick decision-making, and the ability to work under pressure are essential.

Qualifikationen

• 2+ years of proven experience in Property Management as an Assistant Property Manager or Junior Property Manager
• Experience with Property Management Systems
• Strong ownership mindset - you take responsibility for outcomes, not just tasks
• Clear, structured, and confident communication (written and verbal)
• Proven decision-making ability in fast-paced or ambiguous environments
• Strong organizational skills and attention to detail
• Comfortable working under pressure without constant direction
• Proficiency in Google Workspace (Docs, Sheets, Gmail)
• Familiarity with communication tools

Aufgaben

• Own Daily Operations: take full ownership of property management workflows from start to finish
• Manage and prioritize multiple workstreams simultaneously
• Ensure tasks are completed on time and to standard without constant supervision
• Communication & Inbox Management: own inbound communication and shared inbox management
• Triage and resolve requests, route appropriately, or escalate when necessary
• Maintain fast response times and clear, professional communication
• Tenant & Leasing Coordination: act as primary point of contact for tenant communication
• Manage leasing workflows including inquiries, applications, and documentation
• Coordinate onboarding and move-in processes
• Maintenance & Turn Coordination: oversee maintenance workflows and ensure timely completion of work orders
• Coordinate vendors, track timelines, and ensure quality execution
• Manage unit turns, inspections, and readiness processes
• Documentation & System Management: maintain accurate and audit-ready records in the property management system
• Track follow-ups, deadlines, and task completion
• Ensure all communication and updates are properly logged
• Problem Solving & Escalation: assess situations, propose solutions, and take action independently when appropriate
• Escalate issues with full context, recommendations, and next steps
• Identify inefficiencies and proactively improve processes

Kenntnisse

Ownership mindset

Communication

Organization

Decision making

Work under pressure

Time management

Tools

Property Management System

Google Docs

Google Sheets

Gmail

Jobbeschreibung

Only candidates with Property Management experience will be considered.

We’re looking for ahighly proactive and ownership-driven Assistant Property Managerto support day-to-day operations across a growing property portfolio.

This isnot a traditional support role. We are looking for someone who cantake full ownership of workflows, prioritize effectively, and drive tasks to completion with minimal oversight.

Responsibilities:

Own Daily Operations

• Take full ownership of property management workflows from start to finish
• Manage and prioritize multiple workstreams simultaneously
• Ensure tasks are completed on time and to standard without constant supervision

Communication & Inbox Management

• Own inbound communication and shared inbox management
• Triage and resolve requests, route appropriately, or escape when necessary
• Maintain fast response times and clear, professional communication

Tenant & Leasing Coordination

• Act as a primary point of contact for tenant communication
• Manage leasing workflows including inquiries, applications, and documentation
• Coordinate onboarding and move-in processes

Maintenance & Turn Coordination

• Oversee maintenance workflows and ensure timely completion of work orders
• Coordinate vendors, track timelines, and ensure quality execution
• Manage unit turns, inspections, and readiness processes

Documentation & System Management

• Maintain accurate and audit-ready records in the property management system
• Track follow-ups, deadlines, and task completion
• Ensure all communication and updates are properly logged

Problem Solving & Escalation

• Assess situations, propose solutions, and take action independently when appropriate
• Escalate issues with full context, recommendations, and next steps
• Identify inefficiencies and proactively improve processes

Requirements:

• 2+ years of proven experience in Property Management as an Assistant Property Manager or Junior Property Manager
• Experience with Property Management Systems
• Strong ownership mindset - you take responsibility for outcomes, not just tasks
• Clear, structured, and confident communication (written and verbal)
• Proven decision-making ability in fast-paced or ambiguous environments
• Strong organizational skills and attention to detail
• Comfortable working under pressure without constant direction
• Proficiency in Google Workspace (Docs, Sheets, Gmail)
• Familiarity with communication tools

Why Join Us:

• 100% remote | Full-time position
• $10 - $12 USD per hour | 40 hours per week

BetterWho is proud to partner with PM University (PMU) to support ongoing learning in the Property Management industry. If you're interested in expanding your knowledge through certification, you can explore PMU's programs here: https://pmuniversity.com/course/the-skills-us-property-management-companies-actually-look-for-in-remote-team-members