Remote Assistant Account Manager - Insurance Client Support

Dickerson Group; Northern (KY); Hybrid; USD 37,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

401(k)

Generous paid time off

Professional development

Job summary

Alera Group is seeking an Assistant Account Manager to support our Property & Casualty team with client relationships and service excellence. This role emphasizes administrative duties, proactive communication, and responsive support to ensure smooth operations in a remote work environment.

Candidates should bring 2–4 years of office experience, strong MS Office skills, and a professional client-facing demeanor.

Qualifications

• Strong written and verbal communication skills with excellent grammar and detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Professional demeanor with a strong customer service focus.
• Experience operating standard office equipment and maintaining organized records.

Responsibilities

• Provide administrative support to staff and assist with special projects.
• Answer calls and greet visitors with professional service.
• Handle mail, shipments, and office correspondence.
• Monitor emails, faxes, and voicemails per procedures.
• Prepare binders, reports, and presentations as requested.
• Organize policy documents and agency records in company systems.
• Coordinate office supplies and assist with events and administrative tasks.

Skills

Communication

Multitasking

Professional demeanor

Attention to detail

Customer service

Grammar proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Alera Group is seeking an Assistant Account Manager to support our Property & Casualty team with client relationships and service excellence. This role emphasizes administrative duties, proactive communication, and responsive support to ensure smooth operations in a remote work environment.

Candidates should bring 2–4 years of office experience, strong MS Office skills, and a professional client-facing demeanor.