Remote ASE-Certified Automotive Tech Consultant

Morley; Mississippi; Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Morley is seeking an experienced automotive technician-turned-consultant to support field service technicians from a home office, with initial on-site training in Saginaw, Michigan. You will handle inbound/outbound calls, chats and emails, focusing on EV, engine, electrical, drivetrain or infotainment systems for domestic vehicles.

Applicants should have 5+ years as a mechanic in a full-service shop, ASE certifications, and strong customer-service experience; Mississippi residents welcome to

Qualifications

• Five or more years of recent experience as a mechanic in a full-service shop.
• Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley).
• Valid driver's license.
• High school diploma or equivalent.
• One or more years of customer service experience.

Responsibilities

• Assist field service techs via inbound/outbound phone, chat and email.
• Specialize in automotive EV, engine, electrical, drivetrain or infotainment systems, providing expert help on domestic vehicle repairs.
• Begin with an initial training program in Saginaw, Michigan to equip you for home-office support.
• Access latest technical data and repair strategies with guidance from consultants and leaders.
• Grow and advance within the Morley team.

Skills

Automotive systems

Electronic service manuals

Customer service

Education

High school diploma

Job description

Morley is seeking an experienced automotive technician-turned-consultant to support field service technicians from a home office, with initial on-site training in Saginaw, Michigan. You will handle inbound/outbound calls, chats and emails, focusing on EV, engine, electrical, drivetrain or infotainment systems for domestic vehicles.

Applicants should have 5+ years as a mechanic in a full-service shop, ASE certifications, and strong customer-service experience; Mississippi residents welcome to