Remote AR Specialist – Delinquency & Collections

Cambia Health; Medford (OR); Remote; USD 25,000 - 54,000; Full time

Job summary

Cambia Health is seeking Accounts Receivable Rep II, III, or Sr to support delinquency management from remote locations across ID, OR, UT, and WA. The role requires strong organization, communication, and AR skills, with opportunities to lead and mentor as you advance.

As part of the Treasury and Cash Management team, you will handle AR workflows, document conversations, and drive timely payments while collaborating across departments to improve delinquency processes.

Qualifications

• High school diploma and a track record in accounts receivable, collections, or treasury.
• Level II requires 0–2 years of experience in AR/collections/treasury; Level III requires 3 years; Level Sr requires 4+ years and leadership experience.

Responsibilities

• Handle incoming/outgoing calls about past-due or delinquent accounts.
• Provide customer service to internal and external customers with a focus on financial difficulties.
• Document account notes with conversations, negotiations, and payment arrangements.
• Coordinate and support policy cancellation, reinstatement, and appeal processes with multiple departments.
• Communicate with customers, members, brokers, vendors, and partners on Cash Management and Delinquency issues.
• Participate in GAR process improvement and handle large group tasks.

Skills

10-key by touch

Strong interpersonal skills

Excel

Word

Attention to detail

Accounts receivable

Delinquency knowledge

AI tools experience

Education

High school diploma

Tools

Excel

Word

Job description

Cambia Health is seeking Accounts Receivable Rep II, III, or Sr to support delinquency management from remote locations across ID, OR, UT, and WA. The role requires strong organization, communication, and AR skills, with opportunities to lead and mentor as you advance.

As part of the Treasury and Cash Management team, you will handle AR workflows, document conversations, and drive timely payments while collaborating across departments to improve delinquency processes.