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A leading company in utility technology solutions is seeking a proactive individual to manage technology implementations for clients. This role involves conducting business analysis, training clients, and ensuring successful product utilization. The ideal candidate will possess strong communication and coaching skills, with a willingness to travel. Enjoy comprehensive benefits, flexible work options, and the chance to make a significant impact in the utility sector.
Employer Industry: Utility Technology Solutions
Why consider this job opportunity:
- Comprehensive Medical, Dental, and Vision coverage from your first day of employment
- 3 weeks' vacation and 5 personal days
- Employee stock ownership and RRSP/401k matching programs
- Flexible work options and remote work opportunities available in Canada and the U.S.
- Opportunity to work with a leading company in the utility technology sector
- Chance to make a significant impact on client success and satisfaction
What to Expect (Job Responsibilities):
- Proactively manage technology solutions for clients, ensuring successful implementation and support
- Lead clients through processes, providing training and resolving issues related to product utilization
- Conduct business analysis, including gap analysis and requirements elicitation, to understand client needs
- Oversee user acceptance testing and change management processes to ensure stakeholder satisfaction
- Identify opportunities for additional products and services to support client growth and success
What is Required (Qualifications):
- Knowledge of utility customer (meter to cash) life cycle
- Familiarity with utility Customer Information System (CIS) processes and functionality
- Strong influencing, coaching, and communication skills across all organizational levels
- Experience working with both business and IT groups
- Willingness to travel up to 25% of the time within North America
How to Stand Out (Preferred Qualifications):
- Experience providing software implementation to the utility sector
- Entrepreneurial spirit with a hands-on approach to client interactions
- Degree in Computer Science, Business Technology Management, or Management Information Systems
- Knowledge of SQL and experience in system configuration
- A passion for helping others succeed
#UtilityTechnology #ClientSuccess #RemoteWork #CareerGrowth #ComprehensiveBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Harris provides mission critical software solutions for the public sector, healthcare, utilities and private sector verticals.