Remote Appian BPM Operations Engineer

RTX Corporate; Austin (TX); Remote; USD 108,000 - 205,000; Full time

Benefits offered by this job

Remote work

Benefits package

Job summary

RTX is seeking an Appian BPM Operations Developer to support and enhance applications on the Appian platform. This remote role focuses on stability, defect resolution, minor enhancements, and smooth workflow operations within the RTX Enterprise Services team.

You will collaborate with end users, product owners, and development teams in an Agile/Scrum environment, perform root-cause analysis, translate business issues into scalable system solutions, and help ensure timely issue resolution.

Qualifications

• Typically requires 8+ years of experience or 5+ years with an advanced degree.
• Bachelor’s degree in a STEM field is required.
• Experience with the Appian platform, including workflow process debugging.
• Experience in SQL for analysis and troubleshooting.
• Experience supporting production applications in a fast-paced environment.

Responsibilities

• Support day-to-day operations of applications built on the Appian BPM platform.
• Diagnose, troubleshoot, and resolve application defects and workflow issues.
• Deliver minor enhancements and improvements in response to business needs.
• Perform root-cause analysis and implement sustainable fixes.
• Collaborate with end users, product owners, and development teams to ensure effective communication and timely issue resolution.
• Work within an Agile/Scrum framework to manage tickets, priorities, and improvements.
• Analyze and interpret business issues to translate them into system solutions.

Skills

Appian platform experience

SQL for analysis

Production support

Communication with end users

Education

Bachelor’s degree in STEM

Job description

RTX is seeking an Appian BPM Operations Developer to support and enhance applications on the Appian platform. This remote role focuses on stability, defect resolution, minor enhancements, and smooth workflow operations within the RTX Enterprise Services team.

You will collaborate with end users, product owners, and development teams in an Agile/Scrum environment, perform root-cause analysis, translate business issues into scalable system solutions, and help ensure timely issue resolution.