Remote API & OpenShift Support Engineer

JobDiva, Inc.; Frisco (TX); Remote; USD 95,000 - 135,000; Full time

Job summary

NTT DATA is seeking an experienced Application Support & Maintenance Engineer (L2/L3) to join our Frisco, TX team. The role focuses on ESB, OpenShift, API management, and integration services to ensure high availability of critical interfaces.

You will monitor, troubleshoot, and resolve production issues in a 24x7 environment, collaborating with cross-functional teams to drive steady improvements and prevent incidents.

Qualifications

• 5+ years of application support and maintenance experience.

Responsibilities

• Provide L2/L3 production support for ESB, API integration, and OpenShift-hosted applications.
• Monitor integration services, APIs, message queues, and middleware components.
• Coordinate with development, infrastructure, cloud, database, and business teams during major incidents.
• Ensure uninterrupted interface availability and incident resolution within SLAs.

Skills

ESB

OpenShift

API Management

Integration Services

REST APIs

SOAP APIs

Cloud Platforms

Scripting

SQL

Kubernetes

Education

Bachelor's Degree

Tools

Apigee

Azure API Management

IBM Integration Bus

Dynatrace

Splunk

Grafana

Job description

NTT DATA is seeking an experienced Application Support & Maintenance Engineer (L2/L3) to join our Frisco, TX team. The role focuses on ESB, OpenShift, API management, and integration services to ensure high availability of critical interfaces.

You will monitor, troubleshoot, and resolve production issues in a 24x7 environment, collaborating with cross-functional teams to drive steady improvements and prevent incidents.