Remote Analytics Consultant — Customer Journey Insights

Merkle Schweiz; Northern (KY); Hybrid; USD 68,000 - 96,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Short-term and long-term disability

Flexible paid time off

At least 15 paid holidays per year

Paid sick and safe leave

Job summary

Merkle is seeking an Analytics Consultant to work hands-on in Adobe Customer Journey Analytics, combining in-depth knowledge of quantitative marketing analytics with a strong grasp of customer data to answer real business questions for our clients.

Ideal candidates will translate data into actionable insights, collaborate across teams, build dashboards and data views, and deliver client-ready analyses that drive ROI.

Qualifications

• Bachelor’s degree in statistics, analytics, economics, or related quantitative field.
• Hands-on experience with BI and digital analytics tools (Tableau, Power BI).
• 2+ years of experience in quantitative analysis, ideally in marketing or agency context.
• Adobe Certified Professional – Adobe Customer Journey Analytics or 1+ years of hands-on experience with Adobe CJA.

Responsibilities

• Analyze quantitative and qualitative data using software and manual techniques.
• Interpret and present results to staff and stakeholders using graphs and visualizations.
• Extract and shape data from multiple sources to develop usable reports and presentations.
• Build and maintain CJA data views, segments, and dashboards to analyze behavior across channels.
• Identify key metrics and create executive dashboards to track progress.
• Own the quality of deliverables end-to-end, including data validation and QA.
• Stay current on industry trends and emerging analytics technology.
• Proactively identify opportunities to improve Merkle’s analytical tools and processes.

Skills

Quantitative analytics

Data storytelling

Cross-functional collaboration

Presentation skills

Adobe CJA expertise

AI tools familiarity

Education

Bachelor’s degree in statistics, analytics, economics, or related quantitative field

Tools

Tableau

Power BI

Adobe Analytics

Adobe Customer Journey Analytics

Job description

Merkle is seeking an Analytics Consultant to work hands-on in Adobe Customer Journey Analytics, combining in-depth knowledge of quantitative marketing analytics with a strong grasp of customer data to answer real business questions for our clients.

Ideal candidates will translate data into actionable insights, collaborate across teams, build dashboards and data views, and deliver client-ready analyses that drive ROI.