Remote All-Inclusive Resort Planner & Concierge

Destinationknot; Los Angeles (CA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote work flexibility

Ongoing training and professional development

Access to industry tools and resources

Incentive opportunities based on performance

Supportive team culture

Travel perks and destination learning experiences

Job summary

Destinationknot is seeking an organized, personable, and service-driven All-Inclusive Resort Coordinator to join our remote team. This role focuses on assisting clients with planning and booking resort vacations tailored to their needs, ensuring top-tier service throughout the process.

The ideal candidate will thrive in a virtual, client-facing environment, enjoy helping others, and be detail-oriented. We offer fully remote work flexibility, ongoing training, and support for professional development, alongside travel perks.

Qualifications

• Previous experience in hospitality, booking coordination, or customer service is a plus.
• Strong communication and relationship-building skills.
• Detail-oriented with the ability to manage multiple client needs simultaneously.
• Tech-savvy and comfortable using booking platforms and digital tools.
• Self-motivated and dependable with the ability to work independently in a remote setting.
• Must be 18 years or older with access to a computer and stable internet connection.
• Passion for vacation planning and delivering exceptional service.

Responsibilities

• Consult with clients to understand their vacation preferences, travel dates, and budget.
• Recommend all-inclusive resorts that best match client needs and expectations.
• Research resort options, amenities, and promotions using approved booking tools.
• Coordinate and manage reservations, ensuring accuracy and timely communication.
• Assist with special requests, itinerary changes, and follow-up support.
• Maintain accurate client records and manage booking documentation.
• Stay updated on popular resort destinations, seasonal promotions, and hospitality trends.

Skills

Communication skills

Detail-oriented

Customer service

Tech-savvy

Self-motivated

Job description

Destinationknot is seeking an organized, personable, and service-driven All-Inclusive Resort Coordinator to join our remote team. This role focuses on assisting clients with planning and booking resort vacations tailored to their needs, ensuring top-tier service throughout the process.

The ideal candidate will thrive in a virtual, client-facing environment, enjoy helping others, and be detail-oriented. We offer fully remote work flexibility, ongoing training, and support for professional development, alongside travel perks.