Remote AI Tools Engineer for Support Systems

HelpfulRemote; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Sabbatical every 5 years

Healthcare

401k matching

Job summary

HelpfulRemote is seeking a software engineer to join our Support-focused team, building internal tools and AI-driven systems that Support Reps and Support Engineers rely on daily. You will own projects end to end, working directly with Support staff to identify problems and ship solutions without a product manager intermediary.

This fully remote, full-time position offers healthcare and 401k matching for US residents, plus paid time off and parental leave.

Responsibilities

• Build internal tools and AI-driven systems for Support teams.
• Own projects end to end with minimal supervision.
• Collaborate with Support staff to identify problems and ship solutions.
• Develop reporting dashboards and automation workflows.

Job description

HelpfulRemote is seeking a software engineer to join our Support-focused team, building internal tools and AI-driven systems that Support Reps and Support Engineers rely on daily. You will own projects end to end, working directly with Support staff to identify problems and ship solutions without a product manager intermediary.

This fully remote, full-time position offers healthcare and 401k matching for US residents, plus paid time off and parental leave.