Remote AI Server Delivery Lead

Dell

Kentucky

On-site

USD 170,000 - 220,000

Full time

14 days+

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Benefits offered by this job

Health/Dental/Vision coverage
Retirement savings plan
Wellness tools and resources

Job summary

Dell Technologies is seeking a Senior Consultant, Account Services Management for Springfield, Ohio, to lead AI server deals and governance within the SSaaS program. You will advise on AI infrastructure deployments, develop scalable delivery playbooks, and partner with cross-functional teams to ensure exceptional customer outcomes.

The role emphasizes executive communication, project leadership, and deep technical expertise across servers, storage, networking, and cloud.

Qualifications

  • Travel regionally as business needs fluctuate.
  • Strong experience with contract interpretation, SOW management, and risk assessment for large infrastructure deals.
  • Deep understanding of AI workloads, GPU/server architecture, and enterprise infrastructure (servers, storage, networking, cloud).
  • Ability to translate technical requirements into scalable deliverables and delivery leadership.
  • Strong project management and stakeholder communication skills.

Responsibilities

  • Lead AI server deal execution & governance across delivery teams.
  • Act as AI infrastructure SME advising on deployment and optimization.
  • Standardize and scale operations with repeatable playbooks and delivery models.
  • Drive cross-functional collaboration with support, engineering, sales, logistics, and field teams.
  • Lead reviews, resolve escalations, and drive continuous improvement.

Skills

Travel regionally
Deal governance
AI infrastructure
Operations leadership
Customer communication
8–12 years AI tech support
Project Management (PMP)
ITIL knowledge

Education

Bachelor’s degree in information technology / CS

Tools

Dell PowerEdge platforms

Job description

Dell Technologies is seeking a Senior Consultant, Account Services Management for Springfield, Ohio, to lead AI server deals and governance within the SSaaS program. You will advise on AI infrastructure deployments, develop scalable delivery playbooks, and partner with cross-functional teams to ensure exceptional customer outcomes.

The role emphasizes executive communication, project leadership, and deep technical expertise across servers, storage, networking, and cloud.

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