Remote AI/ML Data Analyst for Federal Accessibility

Initiate Government Solutions, LLC.; Washington (District of Columbia); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision

401K and profit sharing

Flexible spending accounts

Job summary

Initiate Government Solutions (IGS) seeks a Data Analyst (AI/ML) to support the Digital Accessibility Program. This remote role leverages data analytics, AI, ML, and process improvement to provide insights that enhance accessibility services and program maturity.

The analyst will analyze operational, accessibility, service request, and testing data to forecast demand, guide decisions, and drive improvements across accessibility initiatives.

Qualifications

• Bachelor's degree in Data Science, CS, IS, Statistics, Mathematics, Engineering or related field.
• 5+ years of experience performing data analysis, BI, or data science activities.
• Experience developing data visualizations and dashboards using Power BI, Tableau, or similar tools.
• Experience working with large datasets, data integration, and data quality management.
• Strong knowledge of SQL and data extraction methodologies.
• Experience with Python, R, or other analytics/programming languages.
• Experience applying statistical analysis, predictive modeling, and forecasting techniques.
• Ability to communicate technical findings to executive and non-technical audiences.

Responsibilities

• Collect, analyze, and interpret data from accessibility testing activities, web crawler results, helpdesk operations, service requests, user feedback, and program performance metrics.
• Develop and maintain interactive dashboards, KPI reports, and executive-level analytics to support program monitoring and decision-making.
• Identify key metrics to measure digital accessibility program performance and recommend data capture improvements.
• Design and implement AI/ML models to identify patterns, predict future service demand, and forecast accessibility trends.
• Develop predictive analytics models to identify recurring accessibility barriers and testing deficiencies.
• Utilize NLP techniques to analyze customer feedback, tickets, and service requests to categorize issues and recommend actions.
• Perform trend analysis and statistical modeling to support planning and improvements.

Skills

Power BI

Tableau

SQL

Python

R

NLP

AI/ML

Education

Bachelor's degree in Data Science, CS, IS, Stats, Math, Engineering

Tools

Azure Machine Learning

AWS SageMaker

SharePoint

Power Platform

Job description

Initiate Government Solutions (IGS) seeks a Data Analyst (AI/ML) to support the Digital Accessibility Program. This remote role leverages data analytics, AI, ML, and process improvement to provide insights that enhance accessibility services and program maturity.

The analyst will analyze operational, accessibility, service request, and testing data to forecast demand, guide decisions, and drive improvements across accessibility initiatives.