Remote AI Adoption & ROI Lead

Karthik Consulting, LLC; Arlington (VA); Hybrid; USD 145,000 - 175,000; Full time

Job summary

Karthik Consulting, LLC is teaming with USPS OIG to implement an AI adoption program that assesses workforce readiness and ROI. The Senior AI Adoption Analyst will develop guidance, materials, and templates to enable responsible AI practices across audits, reviews, and investigations.

The role requires strong business analysis, instructional design, and data reporting skills, plus experience with Power BI, LMS data, and stakeholder coordination.

Qualifications

• 8+ years of relevant business analysis, workforce enablement, analytics or process improvement experience.
• Experience independently developing role-based playbooks, instructional materials or operating templates.
• Practical understanding of responsible AI use, human review, data handling and prompt management.
• Experience defining KPIs, benefit baselines and ROI with traceable assumptions.
• Proficiency in Power BI or comparable reporting tools and experience working with LMS data.
• Ability to translate user needs into integration requirements and validate engineering outputs.
• Experience producing executive reports and coordinating technical, training and mission stakeholders.

Responsibilities

• Gather and analyze business needs, user requirements and operational constraints.
• Document workflows, identify process gaps and recommend practical improvements.
• Translate user needs into clear functional requirements and acceptance criteria.
• Facilitate requirements discussions and user reviews to verify proposed capabilities address documented business needs.
• Develop role-based guidance, instructional materials and operating procedures.
• Explain responsible AI use, human review, data handling and appropriate prompt practices in accessible language.
• Apply instructional design and change management principles to improve usability and adoption.
• Assess workforce needs and refine materials using user feedback and learning evidence.
• Define meaningful KPIs, calculation rules, baselines and data requirements.
• Analyze training, adoption and operational data using appropriate analytical and reporting tools.
• Assess costs, benefits and ROI while documenting assumptions and distinguishing estimates from measured results.
• Validate dashboard measures and explain findings, trends and limitations to stakeholders.
• Prepare clear executive reports and presentations with evidence-based recommendations.
• Maintain user guidance, prompt resources and knowledge materials with appropriate review and version control.
• Identify skill gaps and recommend improvements to workforce support and learning activities.
• Resolve user requirements with mission, training and technical stakeholders and explain procedures to designated knowledge owners.

Skills

Business analysis

Instructional design

Workforce enablement

ROI analysis

KPI reporting

Data visualization

Education

Bachelor’s degree

Master’s degree preferred

Tools

Power BI

LMS

Confluence

Jira

Job description

Karthik Consulting, LLC is teaming with USPS OIG to implement an AI adoption program that assesses workforce readiness and ROI. The Senior AI Adoption Analyst will develop guidance, materials, and templates to enable responsible AI practices across audits, reviews, and investigations.

The role requires strong business analysis, instructional design, and data reporting skills, plus experience with Power BI, LMS data, and stakeholder coordination.