Remote Agent Licensing Specialist - Empower Growth

American Income Life; Cheyenne (WY); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Parental Leave

Education Reimbursement

Job summary

American Income Life is seeking an Agent Licensing Specialist to manage the lifecycle of agents appointed with the company. You will interact with the Department of Insurance, agents, and vendors, handle data across systems, and ensure accurate records for licensing, appointments, and renewals.

This is a remote position with opportunities to impact compliance and efficiency. You will contribute to reporting, audits, and system testing while maintaining sensitive information securely and

Qualifications

• High School Diploma or equivalent required; college degree preferred.
• At least 2 years of office experience.
• Insurance background, especially in Agent Licensing, desirable.
• Experience with database management very helpful.
• Accounting experience preferred.

Responsibilities

• Issue agent numbers, activations, terminations, and non-codes.
• Review and update Agent Automation for rehires and approvals.
• Process state appointments, terminations, and expired licenses, including adding, updating, and renewing.
• Verify and update biographical, demographical, and banking information.
• Process promotions, demotions, transfers, and splits.
• Maintain error reporting and perform reject corrections.
• Ensure hierarchies are set up properly to support accurate commission payments.
• Handle and secure sensitive agent information, including personal and payment-related data.
• Make logical, independent decisions based on company guidelines.
• Monitor group email boxes and respond in a timely manner.
• Answer phone calls and emails; resolve complex problems and suggest alternatives.
• Communicate with state insurance boards, agents, and management, both verbally and in writing.
• Communicate with external vendors and the Department of Insurance on behalf of the company.

Skills

Office experience

Insurance background

Database management

Accounting

Education

High School Diploma or equivalent

College degree preferred

Job description

American Income Life is seeking an Agent Licensing Specialist to manage the lifecycle of agents appointed with the company. You will interact with the Department of Insurance, agents, and vendors, handle data across systems, and ensure accurate records for licensing, appointments, and renewals.

This is a remote position with opportunities to impact compliance and efficiency. You will contribute to reporting, audits, and system testing while maintaining sensitive information securely and