Remote Administrative Assistant

RightWay ABA; United States; Remote; USD 45,000 - 55,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) plan

Health benefits

Job summary

RightWay ABA is seeking a detail-oriented Administrative Assistant to join our fully remote team. This role supports clinical and operational functions, ensuring accurate documentation and smooth communication across platforms.

You will manage onboarding/offboarding, handle inquiries, and maintain confidential HR records while leveraging AI tools to optimize workflows. A strong customer-service background and excellent communication are essential.

Qualifications

• Customer service experience required.
• Strong written and verbal communication.
• Excellent organizational abilities.
• Attention to detail and accuracy.
• Interpersonal skills with diverse stakeholders.
• Preferred familiarity with ABA or healthcare settings.

Responsibilities

• Manage onboarding and offboarding, including documentation.
• Answer and appropriately direct incoming inquiries to relevant staff members.
• Provide accurate, professional information about RightWay ABA services to callers.
• Maintain confidential employee records, including payroll documentation and HR documentation.
• Facilitate benefits enrollment for full-time employees.
• Audit and maintain current information across all platforms and databases.
• Leverage AI and automation tools to optimize administrative workflows.
• Assist with client onboarding, boarding, scheduling and related tasks.

Skills

Customer service

Written communication

Verbal communication

Organization

Attention to detail

Interpersonal skills

Job description

Administrative Assistant - Fully Remote

About RightWay ABA

RightWay ABA is a woman-owned, BCBA-led behavioral health company providing evidence-based Applied Behavior Analysis (ABA) services to children with autism spectrum disorder and related diagnoses, ages 2-18. We specialize in comprehensive center-based and in-home therapy models designed to support meaningful skill development and family empowerment.

Position Overview

We are seeking a detail-oriented and compassionate Administrative Assistant to join our growing team. This fully remote position plays a vital role in supporting our clinical and operational infrastructure, ensuring seamless communication and accurate documentation across all company platforms.

Compensation & Benefits

• Salary: $45,000-$55,000 (commensurate with experience)
• Unlimited PTO with flexible time-off policies (subject to billable requirements)
• Company-sponsored 401(k) retirement plan
• Comprehensive health benefits: medical, dental, and vision insurance with employer contribution

Key Responsibilities

• Manage employee onboarding and offboarding processes, including documentation and system access
• Answer and appropriately direct incoming inquiries to relevant staff members
• Provide accurate, professional information about RightWay ABA services to callers
• Maintain comprehensive and confidential employee records, including payroll documentation and HR documentation
• Facilitate benefits enrollment and education for full-time employees
• Audit and maintain current, accurate information across all company platforms and databases
• Identify and elevate data discrepancies or outdated information for timely correction
• Leverage AI and automation tools to optimize administrative workflows and efficiency
• Assist with client onboarding, boarding, scheduling and other client related administrative tasks

Required Qualifications

• Demonstrated customer service experience
• Excellent written and verbal communication skills
• Strong organizational abilities with capacity to manage multiple priorities
• Calm, empathic interpersonal approach with diverse stakeholders
• Attention to detail and commitment to accuracy

Preferred Qualifications

• Clinical ABA experience or familiarity with autism spectrum disorder
• Experience working within healthcare or behavioral health settings