Remote Admin Jobs, American Express Internship Apply In US ( Senior Manager )

American Express; Charleston (WV); Remote; USD 80.000 - 155.000; Vollzeit

Zusammenfassung

American Express in West Virginia seeks a Senior Manager to lead the global purchaser offerings organization, shaping protection and insurance benefits for Card Members in the U.S. The role focuses on driving innovation in banking offerings and identifying customer needs to build differentiated virtual banking products.

You will partner with Compliance, Privacy, and Risk, collaborate with marketing to accelerate launches, and guide the U.S.

Qualifikationen

• Four or more years of relevant experience.
• Strategic and analytical with strong problem-solving talents.
• Experience in partner management or business development.
• Interpersonal, management and influencing skills.
• Experience leading purpose-driven teams.
• First-rate written and oral communication skills.
• Roll-up-your-sleeves attitude with startup mentality.
• Prior experience within the domestic lending industry.
• Flexibility to adapt as the enterprise grows.

Aufgaben

• Effectively manage development and crowning glory of recent product approach development and related workstreams.
• Collaborate with purpose‑driven teams such as Compliance, Privacy, and Risk to develop hit products.
• Collaborate with marketing partners to increase product launch velocity and enhance advertising claim communication.
• Coordinate with external partners, driving teamwork, transparency and alignment to product vision and goals.
• Optimize the end‑to‑end consumer experience across all touchpoints.
• Develop new product go‑to‑market methodology, lead analytics, and test‑learn approach.
• Directly lead the U.S. Coverage group’s strategic vision for protection and insurance benefits, focusing on continuous product innovation, customer experience enhancement, launch and clean‑up of benefits aligned with Card Member demand, and effective P&L management.
• Oversee growth of the new product pipeline: product strategy, control, and enhancement of new coverage offerings in partnership with the core banking group.
• Manage pilot releases for new products, including product controls, analysis, and collaboration on test and analyze approach.

Kenntnisse

Strategic thinking

Analytical skills

People management

Communication skills

Startup mentality

Domestic lending experience

Jobbeschreibung

Job Title

Senior Manager

Company and Location

• American Express
• West Virginia, USA

Salary and Benefits

$80,000.00 to $155,000.00 annually + bonus + advantages

Job Overview

You will lead the manner in a global purchaser offerings organization, working to fulfill the economic services needs of our Card contributors beyond the card. This role is part of the worldwide purchaser services organization (GCSG) and focuses on the U.S. Coverage group, directly responsible for shaping the strategic vision for protection and insurance benefits throughout the GCSG. The position drives innovation in banking offerings, identifies consumer desires, and builds virtual banking products that deliver differentiated value.

Job Responsibilities

• Effectively manage development and crowning glory of recent product approach development and related workstreams.
• Associate carefully with purpose‑driven teams such as Compliance, Privacy, and Risk to develop hit products.
• Collaborate with marketing partners to increase product launch velocity and enhance advertising claim communication.
• Coordinate with external partners, driving teamwork, transparency and alignment to product vision and goals.
• Optimize the end‑to‑end consumer experience across all touchpoints.
• Develop new product go‑to‑market methodology, lead analytics, and test‑learn approach.
• Directly lead the U.S. Coverage group’s strategic vision for protection and insurance benefits, focusing on continuous product innovation, customer experience enhancement, launch and clean‑up of benefits aligned with Card Member demand, and effective P&L management.
• Oversee growth of the new product pipeline: product strategy, control, and enhancement of new coverage offerings in partnership with the core banking group.
• Manage pilot releases for new products, including product controls, analysis, and collaboration on test and analyze approach.

Qualifications

• Four or more years of relevant experience.
• Strategic and analytical with strong problem‑solving talents, adept at operating in white space.
• Experience in companion management or business development.
• Interpersonal, management and influencing skills with the capability to work with partners across different functions and connect to all tiers of personnel.
• Previous experience leading purpose‑driven teams.
• First‑rate written and oral communication skills.
• Superb “roll‑up your sleeves” attitude and potential to work with a start‑up mentality.
• Prior experience within the domestic lending industry.
• Flexibility to adapt as the enterprise grows and evolves.

EEO Statement

American Express is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other legally protected characteristic.