Remote Accounting Analyst | AP/AR & Process Improvement

First American; Scottsdale (AZ); Remote; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO/paid leave

Employee stock purchase plan

Job summary

First American is seeking a Customer Service Help Desk Analyst for our Finance Service Center. You will handle inquiries about Accounts Payable/Receivable, review expense reports, and process reimbursements. The role requires strong communication and the ability to navigate Oracle and SAP Concur.

The position is primarily remote with occasional Scottsdale office work as needed. A Bachelor's degree and 2–4 years of analytical experience are preferred, with an emphasis on problem-solving and

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Typically 2-4 years of analytical or related business experience.
• Strong problem solving and communication skills.

Responsibilities

• Serve as first point of contact for customers via phone and email.
• Create and analyze reports; advise management based on findings.
• Support offshore staff with questions, training, and documentation updates.
• Assist with training on business process changes as needed.
• Participate in process-improvement and cost-reduction initiatives.

Skills

Customer service

Analytical thinking

Effective communicator

Multi-tasking

Education

Bachelor's degree

Tools

Oracle

SAP Concur

Service First

Job description

First American is seeking a Customer Service Help Desk Analyst for our Finance Service Center. You will handle inquiries about Accounts Payable/Receivable, review expense reports, and process reimbursements. The role requires strong communication and the ability to navigate Oracle and SAP Concur.

The position is primarily remote with occasional Scottsdale office work as needed. A Bachelor's degree and 2–4 years of analytical experience are preferred, with an emphasis on problem-solving and