Remote Account Manager — Digital Campaigns & Growth

Autodata Solutions Inc; Michigan; Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Accommodations during recruitment

Job summary

JD Power is seeking an Account Manager to serve as the main point of contact for dealers, clients, and partners, overseeing digital advertising campaigns and ensuring timely launches. This remote USA role reports to the Director, Account Management.

You will coordinate onboarding, collect assets for monthly campaigns, and ensure alignment between client goals and campaign deliverables while collaborating with internal teams to drive growth and deliver outstanding results.

Qualifications

• Minimum of 5 years of experience in account management, client services, digital marketing, advertising, agency operations, or a related field, with demonstrated success managing client relationships, coordinating campaigns, and driving cross-functional deliverables.
• Bachelor’s degree in Advertising, Marketing, Business, Communications, etc. preferred but not required; equivalent relevant professional experience will be considered.
• Media or agency related experience preferred.
• Excellent analytical and critical thinking abilities to resolve complex challenges and find innovative solutions.
• Superior attention to detail and sense of urgency in completing tasks.
• Strong communications and listening skills.
• Ability to work effectively in a high volume and fast paced environment.
• Exceptional ability to multi-task and follow through.
• Strong Data Entry Skills.
• Software experience in Salesforce.
• Advanced PC skills including Excel and SharePoint.

Responsibilities

• Dealer communication on a regular basis to implement product delivery and strengthen relationships.
• Work with dealer, partners and internal departments to facilitate the onboarding process for all dealers.
• Communicate with dealers to collect assets for their monthly campaigns.
• Ensure alignment between client expectations and campaign deliverables.
• Understand client business goals, target audiences, and marketing objectives.
• Conduct regular client meetings to review campaign performance and strategic recommendations.
• Work with partners, dealers and other third parties for creative and compliance approvals as necessary.
• Maintain best in class customer service.
• Drive cross functional tasks with all departments.
• Request video creatives from the account coordinator team.
• Send all content through the quality department and update per their review.
• Monitor activities assigned to other departments to ensure progress.
• Support the sales team as needed.
• Maintain and update information per dealer according to contractual obligations.
• Prioritize, multi-task & follow up to assure requests are completed in a timely & accurate manner.
• Troubleshooting capabilities to analyze and identify issues within applications used to complete monthly campaign activities.
• Ensure all contractual obligations are met in a timely manner.
• Other duties as required by the position

Skills

Client relationships

Campaign coordination

Analytical thinking

Communication

Multitasking

Attention to detail

Data entry

Salesforce

Education

Bachelor’s degree in Advertising, Marketing, Business, Communications

Tools

Salesforce

Excel

SharePoint

Job description

JD Power is seeking an Account Manager to serve as the main point of contact for dealers, clients, and partners, overseeing digital advertising campaigns and ensuring timely launches. This remote USA role reports to the Director, Account Management.

You will coordinate onboarding, collect assets for monthly campaigns, and ensure alignment between client goals and campaign deliverables while collaborating with internal teams to drive growth and deliver outstanding results.