Remote Account Manager - Commercial Lines (Trucking)

Insurance Office of America; San Ramon (CA); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Vacation and sick time

Professional growth opportunities

Work-life balance

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, support new business, and coordinate day‑to‑day administrative tasks. The role emphasizes retention, client service, and renewal management.

Ideal candidates have 3+ years in account management or 5+ years in insurance, with active licensing (CIC preferred) and strong analytical and communication skills.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active licensing; CIC or equivalent preferred
• Strong analytical, problem‑solving, and decision‑making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma or equivalent

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day‑to‑day administrative and customer service activities, resolving complex issues and ensuring accuracy.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.

Skills

Account management

Analytical skills

Problem solving

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, support new business, and coordinate day‑to‑day administrative tasks. The role emphasizes retention, client service, and renewal management.

Ideal candidates have 3+ years in account management or 5+ years in insurance, with active licensing (CIC preferred) and strong analytical and communication skills.